Mexico Cosmetic Center Refund Policy

Mexico Cosmetic Center (MCC) posts its refund and cancellation policy that is documented on the Health Questionnaire (HQ) and the Consent Form (Consent).

Refunds and Cancellation Policy

Due to the preparation costs, i.e., (hotel reservations, booking time and hospital room, scheduling transportation, nutritional consultation, scheduling of hospital staff, supplies ordered based on surgery schedule, etc.) All refunds will be handled based on the following criteria:

1. Security Deposit: A minimum of $1,000 USD (partially refundable) security deposit is due at the time of scheduling the surgery to secure your date.
2. Remaining Balance Deposit: Fifteen (15) days prior to surgery, the client needs to pay the entire remaining balance of the surgery. Patients are required to have a zero balance prior to travel to Mexico. If canceling or postponing the surgery the remaining balance deposit will be governed by our refund and cancellation policy (found below).

Refund and Cancellation Policy:

Due to the preparation costs, (i.e., hotel reservations, booking time and hospital room, scheduling transportation, nutritional consultation, initial consultation, scheduling of hospital staff, supplies ordered based on surgery schedule, etc.), all refunds will be handled based on the following criteria:

1. If surgery is CANCELLED due to a medical condition discovered during the pre-operative period or if it is determined that the operation cannot proceed due to safety reasons, a full refund of the security deposit will be provided minus any costs incurred by Mexico Cosmetic Center, including but not limited to transportation, hotel accommodations, pre-op test(s), doctor fees, processing fee ($25.00), nutritional consultation ($150.00), initial consultation ($350.00), etc.
2. If surgery is POSTPONED due to a medical condition discovered during the pre-operative period, a full credit of the security deposit will be applied towards the subsequent surgery minus any costs incurred by Mexico Cosmetic Center, including but not limited to transportation, hotel accommodations, pre-operative test(s), doctor fees, etc.
3. If the client cancels the surgery within 15 days or less before the ORIGINAL surgery date then 30% of the surgical fees (including the security deposit and remaining balance deposit) will be forfeited.
4. If the client cancels the surgery, for any reason, less than 30 days before the ORIGINAL surgery date, this will result in the loss of the entire amount of the security deposit all rules and policies apply to the original scheduled time.
5. If the client cancels the surgery with 31 to 45 days before the ORIGINAL surgery date then a 60% refund of the security deposit will be provided minus any costs incurred by Mexico Cosmetic Center, including but not limited to transportation, hotel accommodations, pre-op test(s), doctor fees, processing fee ($25.00), nutritional consultation ($150.00), initial consultation ($350.00), etc.
6. If the client cancels the surgery with 46 days or more before the ORIGINAL surgery date then a full refund of the security deposit will be provided minus any costs incurred by Mexico Cosmetic Center, including but not limited to transportation, hotel accommodations, pre-op test(s), doctor fees, processing fee ($25.00), nutritional consultation ($150.00), initial consultation ($350.00), etc.
7. If surgery is canceled because the patient failed to follow the pre-operative instructions given by the medical staff this will result in the loss of the entire amount of the security deposit and remaining balance deposit.
8. If surgery is rescheduled, all cancellation rules and policies apply to the ORIGINAL scheduled date.
9. All cancellations must be received by Mexico Cosmetic Center in writing, via email or fax.
10. Please allow 6 to 8 weeks for processing refunds.
11. In the event that collections are necessary, the cost/fees incurred by SOURCiS, Inc. (dba Mexico Cosmetic Center) will be applied to your balance owed.

Additional Applicable Fees:

• $200 – C-PAP machine (Please bring your own if needed)
• $175 – COVID-19 / CT Scan*
• $250 – Pain Pump per night
• $250 – Private Nurse per night
• $300 – Financing Fee (If going through financing)
• $400 – Additional Night in Hospital (per night)
• $145 – 175 – Additional night in Hotel (depending upon season) per night
• $30 – for more than 1 carry-on per person
• $25 – Returned Check Fee
• $45 – Complete Copy of Medical Records (available only at time of procedure)
• A 5% additional fee is required for credit card payments. (Visa, MasterCard & Discover)
• Additional charges may also apply for patients with certain medical conditions and/or for procedures not included in the initial surgical procedure All fees stated include a cash discount.