Open hours: 8:00-5:00 Mon-Fri
Call or Text Us Free 1 916 224 9611

Mexico Cosmetic Center Refund Policy

Mexico Cosmetic Center (MCC) posts its refund and cancellation policy that is documented on the Health Questionnaire (HQ) and the Consent Form (Consent).

Refunds and Cancellation Policy

Due to the preparation costs, i.e., (hotel reservations, booking time and hospital room, scheduling transportation, nutritional consultation, scheduling of hospital staff, supplies ordered based on surgery schedule, etc.) All refunds will be handled based on the following criteria:

    1. If surgery is CANCELLED for any reason or if it is determined that the operation cannot proceed due to safety reasons the patient will lose 20% of the total package price or $750, whichever is greater, plus any costs incurred by MCC, including but not limited to transportation, administration fees, hotel accommodations, patient coordination, pre­op test(s), doctor fees, processing fee ($25.00) , etc.
    2. If surgery is POSTPONED due to a medical condition discovered during the pre­-operative period, full credit will be applied towards subsequent surgery minus any costs incurred by MCC, including but not limited to transportation, administration fees, hotel accommodations, patient coordination, pre­op test(s), doctor fees, processing fee ($25.00) , etc.
    3. If surgery is cancelled because the patient failed to follow the pre­-operative instructions given by the medical staff, this will result in the loss of the entire amount of the security deposit.
    4. If surgery is rescheduled, all cancellation rules and policies apply to the ORIGINAL scheduled date. In other words, if a patient postpones then cancels for any reason or if it is determined that the operation cannot proceed due to safety reasons the patient will lose 20% of the total package price or $750, whichever is greater, plus any costs incurred by MCC, including but not limited to transportation, administration fees, hotel accommodations, patient coordination, pre­op test(s), doctor fees, processing fee ($25.00), etc.
    5. All cancellations must be received by Mexico Cosmetic Center in writing, via email or fax.
    6. Please allow 6 to 8 weeks for processing refunds.

Additional Applicable Fees:

  • C PAP machine $200 (Please bring your own if needed)
  • Pain Pump $1,000 per night
  • Private Nurse $250 per night
  • Additional night in Hospital $350.00 per night
  • Additional night in Hotel $100 to $150 (dependent on location and season) per night
  • Additional charges may also apply for patients with certain medical conditions and/or for procedures not included in the initial surgical procedure All fees stated include a cash discount.

A 5% additional fee is required for credit card payments. (Visa, MasterCard & Discover)